As a small family business we do our best to keep up with the big guys online. We try to provide the highest quality products and the lowest prices we can. We cannot always beat the bigger guys on price but we certainly hold our own when it comes to customer service. We will answer your questions 7 days a week and even on holidays. If there are any issues or concerns we will work with you until it is resolved. You wont wait days to here from us when you reach out, we will get back to you in a timely manner. As a small family business we do not have the resources to stock 1000's of products so we are teaming with vendors and distributors to bring you the product selection you need. We will offer the lowest prices the manufacturers allow to make sure you save on your order.
As you browse our site you will see some changes, new categories, duplicate listings, and many many new items. Please know we are working as fast as we can to simplify and clean things up. As we get new products up we wanted you to be able to see them so we have opted to allow the site to show some imperfections so that is possible.
We know that you demand fast shipping but we also know that due to COVID-19 a lot of processing and shipping of orders has been delayed. Some of our new vendors are 2-3 weeks out with shipping when their normal time frame is 1-2 days.
Many online retailers offer products that are not stocked and direct shipped to customer, they just don't always tell you. We do not believe in that. We are telling you upfront that over the course of the next several weeks, or even longer, while demand is high shipping times from our vendors will be extended. Our online store is constantly updated by our vendors to reflect current inventory. If you see it in stock then it should be available. If you make a purchase and it contains products that we stock in house and vendor product you will receive two different shipping notifications.
As a thank you for shopping with us and allowing the time for our new vendors to ship to our customers we are offering 10% of our entire online store (except gift certificates). At checkout just use code 'THANKYOU10' and you will get your 10% off!
Thank you for sticking with C&D Arms Supply