Yes. All orders are shipped insured in case they are damaged or lost in transit. More information on this can be found in our shipping policies.
If your order is not yet processed we can add a qualifying promotion upon request. Once your order is processed we cannot make any changes to the order.
No. At this time there is no way to carry over special instructions (i.e. where to leave a package when delivered) to any carrier that we use. Once you receive your email with tracking information, and the service being used, you can reach out to the
Once an order is processed we cannot change or edit an order. If you would like to order additional items it would be best to place another order.
Most times no but on occasion we do open up a pre-order. If that is the case, that information will be in the item listing. We do offer a 'waiting list' option. On the product page you can click the 'Join Waiting List' button and provide your name an
We use a variety of shipping services with our flat rate shipping fees. Because of this we cannot ship to a PO Box. PO Boxes cannot accept shipments from UPS or FedEx which are some of the carriers we use. We are working on changing this.
Once an order is shipped you will receive an email with tracking information. If you have an order that is coming in more then one shipment you will receive an email for each shipment. If for some reason you did not get your email, or you have delete
Due to the industry we are in orders are taking longer to process then normal however we try to operate at a 1-3 business day processing time. At the top of the checkout page you will find our current processing time. This is a current average and pr
We ship many different items and sometimes items will ship from different locations. If this is the case then you will receive a tracking email for each shipment. Each email will only show what is part of that package.
Our inventory is updated every 15 minutes. Although on occasion there may be an error, if an item shows in stock then it is available for purchase and shipping. If there is an error we will contact you within 24 hours to let you know. If we can provi
There could be several reasons for this but there are two that are the usual reason, Carriers like FedEx and UPS will offer an estimated delivery date when the shipping label is created. If we process your order during the day or in the evening the e