Flat Rate Shipping Tiers
- Flat Rate Value Shipping on orders up to $99.99 is $7.95 ($12.95 Alaska/Hawaii)
- Flat Rate Value Shipping on orders $100.00 or more is $9.95 ($14.95 Alaska/Hawaii)
How We Ship
Special Shipping Instructions
International and APO/FPO/DPO Shipping
Contact us immediately to initiate a claim if a package arrives damaged. Please provide the product number of the affected item(s), the nature of the damage (e.g. shattered, cracked, dented, item missing), and specific information about the condition of the box (e.g. re-taped, poked, contains a hole). If a package was partially accepted, please denote which item(s) were refused. Reseal the shipment and hold on to the original packaging materials for a possible inspection by the carrier. It is vital you hold onto the package for up to 30 days. Please do not send the damaged package back to C&D Arms Supply LLC as this will result in a denied claim and you will be responsible for all associated costs. If no inspection occurs, you can discard the shipment after the 30 days expire.
Each carrier has a unique process of claim handling and a set of time frames that it follows.
Upon a favorable claim resolution, C&D Arms Supply LLC may initiate a replacement order; an email will be sent to your account with the new tracking number once the product has left our warehouse. If an in-stock replacement item is requested prior to a claim resolution, your credit card will be billed and a refund will be instituted once the damage claim is approved by the carrier.