- If you created an account on our site simply login to your account, click 'View Details' of the order that has the item you want to return and click the 'Add New RMA' button. Please make sure you provide as many details as possible.
- If you did not create an account with us then fill out the Return Request Form. After you fill out the Return Request Form you will be directed to create an account with us. Creating an account is not required but does make it easy to track your return and we suggest you do so. We will attach your return request to your account for you.
- If you need additional assistance from us, just contact us.
C&D Arms Supply requires the return of all promotional items and/or gifts included with your purchase, including free gift certificates with purchase. For example, if a binocular arrives with a free flashlight included, both items must be returned before processing an exchange or refund. In addition, C&D Arms Supply is currently unable to accept partial returns on kits or on any bundled goods.
Return Shipping Charges
Vendor/Manufacturer Shipped Products
Processing Time For Returns
C&D Arms Supply reserves the right to charge a restocking fee of up to 25% on returns of opened, used or damaged products and for those returns not following our return & exchange instructions. Please note that C&D Arms Supply reserves the right to refuse any returns received in non-sellable condition. Additionally, C&D Arms Supply reserves the right to charge additional fees if an item is not returned in its original packaging or is missing parts.
Return Policy Exceptions
- Installed goods, e.g., a rifle scope mounted and/or assembled onto a firearm
- Oversized items, e.g., gun safes
- Customized or personalized products.
- Special order items including promotional and corporate merchandise
- Hygienic products, e.g., mouth-blown game calls,, personal protective equipment, respirators, and masks
- Hazardous items (as marked on our website)
- Safety products, e.g., climbing gear or helmets
- Food products, e.g., dehydrated foods, MREs, energy consumables, supplements, powders, etc.
- Binary Triggers
Currently, C&D Arms Supply charges restocking fees on the return of:
- Electronic products
- Items removed from plastic blister packaging, e.g., lamps, film, batteries, memory cards, etc.