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0 Item, Gear Bag

Can I add an item to my order?

4/18/2020
Best option is to just place a new order for the any additional items needed. We cannot guarantee the change you requested will be implemented if the order is already being processed in our shipping department.

Can I pick up my order if I am local?

4/18/2020
We do not offer a retail location for customers during set hours, however we can set an appointment to meet local customers if you prefer. You must contact us prior to ordering for arrangements.

Do you offer discounts for law enforcement or military officers?

4/18/2020
Yes we do. We can provide discounts on most items for active or retired LE/Military. Visit HERE for more information.

How can I cancel my order?

4/18/2020
You may cancel your order via email at [email protected], opening a support ticket on our CONTACT PAGE, or by phone at (203)442=5773 if a tracking number is not yet available

How long does it take for a refund to show up in my account?

4/18/2020
Funds take anywhere from 24-72 hours to be processed back into your account. You are always notified of any credit issued to you via email.

I recently made a purchase, and the item is now on sale. Can I get a credit for the difference?

4/18/2020
We are more than happy to adjust the price for a sale item if the sale item still remains unshipped. Once the sale item has a tracking number and is therefore charged and leaving our facility, we will not reimburse for the difference.

I saw the same item on another website at a lower cost, do you price match?

4/18/2020
We will do our best - we are a small family business and sometimes do not have the same buying power as the big guys. We can say this - as our customer you are not just a number. We want to earn your business for years to come and we will provide you

Shipping/Returns/Exchange Policies & Information

5/8/2020
For our detailed Shipping. Returns, & Exchange policies click here. Most questions you have in regards to shipping, returns, and exchanges can be found here.